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How to Close/Resolve Case in Power Automate Flow

 How to Close/Resolve case from Power automate flow

from your DataVerse Connector Add a New Row

  1. Table Name: Case Resolutions
  2. Subject: Add your subject here
  3. Case (Cases): incidents({Case Id Guid})




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Comments

  1. AnonymousMay 13, 2022 at 7:46 AM

    Thank you Michael! This is exactly what I needed! - Treana Chartier

    ReplyDelete
  2. Michael GhebremedinMay 20, 2022 at 1:19 PM

    Thank you Treana Chartier

    ReplyDelete
  3. Alberto Carlos AvendañoDecember 16, 2022 at 9:12 AM

    Thanks Michael for sharing that!! You saved me a lot of time!!!!!

    ReplyDelete
  4. AnonymousNovember 23, 2023 at 6:50 AM

    Why should I use this over the Perform Bound Action ResolveCaseProcess? I thought a case resolution record didn't actually close the case.

    ReplyDelete

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