Michael Ghebremedin Dynamics 365 Notes

  Overview Developers of model-driven apps can configure notifications to be displayed to app users as  toasts  or within the  notification center . Here are some key points about Dataverse notifications: Automatic Polling : Your model-driven app automatically polls the system for new notifications and displays them to the user. Customizable Display : The notification sender or your system administrator can configure how the notification is shown and how it can be dismissed. Expiration : Notifications appear in the notification center until the recipient dismisses them or they expire. By default, a notification expires after  14 days , but your administrator can override this setting. On the other hand you can set expiry in seconds. User-Specific : Each notification is intended for a single user, identified as the recipient when the notification is sent. Sending a notification to a team isn’t supported; you must create notifications for each individual user. Ena...

 Dynamics 365 Customer Service Chat feature  Go to the Customer Service admin center and select Chat Channel Open the appropriate Chat Channel. Navigate to the User Features tab. Turn on “Voice and video calls”. From the calling options, select “Video and voice calling”. You can also choose “Voice only” if you prefer. I hope this helps! If you have any other questions, feel free to ask.

If you're using early-bound classes for your plugins or custom development, there are a couple of ways to generate them.  You can run the CrmSvcUtil.exe with PowerShell scripts or use the XrmToolBox.  In this article, we'll cover how to generate these files using Power Platform Tool. For this example, we're using Visual Studio 2022, but you can use prior versions as well, such as Visual Studio 2019. To create classes for your tables(entities) using Power Platform Tool: 1. Open your Power Platform Solution connected to your Dataverse environment. 2. From View, select Power Platform Explorer. 3. Expand Tables. 4. Right-click on your specific table (entity), in this scenario Contact. 5. Select Create Class for Entity. 6. Populate the following:       a. Select your project (required).        b. Service Context Name (optional).        c. Filename to create (by default prepopulated with name of table).      ...

  Adaptive Card for Power Virtual Agent its on preview, this feature will enable you to enhance your bot with a better visual responses. Here is a demo of a Power Virtual Agent I have embedded on Teams Its quite easy to implement you can use Adaptive Card Designer to generate JSON for your Adaptive Card. You can start by selecting "Ask with Adaptive Card" Here will be able to configure You can Use Adaptive Card Designer for designing your Card, its quite easy to work with. If you are skilled developer you can take advantage of the JSON. This is your JSON template: {     "type" : "AdaptiveCard" ,     "$schema" : "http://adaptivecards.io/schemas/adaptive-card.json" ,     "version" : "1.5" ,     "body" : [] } T

 This is one of the exciting addition to Power Virtual Agent. You can expand your lead generation from Facebook Pages by adding Power Virtual Agent to your Facebook page. Its quite easy to implement on Power Virtual Agent side, the main configuration resides on Facebook side. Create Facebook Page Create Facebook Application Add your Facebook Page to your Facebook Application Add Messenger Product to your Facebook Application and enable API. There are so many articles you can follow to create the mentioned steps. In Power Virtual Agent: Open your Virtual Agent Navigate to Settings → Channels Select Facebook You need to populate the following: Facebook App ID Facebook App Secrete Page Id Page Access Token Once you have added those the system will generate  Callback Url Verify token Make sure to configure your Facebook App Product (Messanger) and update CalbackUrl and Verify token. Thanks for reading